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Make unauthenticated button look less panic-inducing #28
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I think it's important that users understand that the person they're talking to is unverified. So I'm in favor of leaving some kind of warning indication on unauthenticated messages.
That said, I see your point about desensitization to the warning. Maybe we could change the icon to a question mark instead of an exclamation point so it still gets the message across. Also, a key icon for verified users is a great idea. It would be a vast improvement over the current one that I can't even deduce the meaning of at first glance.
As for potential secured icons, Unicode has some characters that might work.
🔑 (U+1F511)
🔐 (U+1F510)
⚿ (U+26BF)
🔏 (U+1F50F)I like
.
The authentication button beside users defaults to an angry red, suggesting that something requires immediate attention. Because the majority of users are unauthenticated, most messages end up showing the warning. The majority of messages showing the warning causes the user to start ignoring them, as every message seems to have one.
It might be better to have the secured state emphasized, perhaps by showing a 🔑 icon where the ❗ currently is.