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7 changes: 7 additions & 0 deletions src/app/troubleshooting/authentication.md
Original file line number Diff line number Diff line change
Expand Up @@ -81,3 +81,10 @@ sudo apt-get install ntp
::: tip

Check the time synchronization status with `sudo systemctl status ntp`.
:::

## Invalid Scope error when using a PAT

This can occur when authenticating with a Personal Access Token (PAT) if one of your teams has its AI policy disabled. Your PAT may be valid, but authentication fails because the client requests AI access.

To resolve this issue ask a team admin to re-enable the team's AI policy.
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