This project analyzes user behavior in an e-commerce funnel to identify drop-off points and optimize conversion performance.
The goal is to identify where users drop off and how conversion can be improved.
The dataset includes user session data with events such as:
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session_start
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view_item
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add_to_cart
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begin_checkout
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add_payment_info
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purchase
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Total Sessions: 354,856
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Purchases: 4,745
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Conversion Rate: 1.34%
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The biggest drop-off occurs between view_item and add_to_cart
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Conversion rate peaks around early December and then declines
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Desktop generates the most sessions, but conversion is similar across devices
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Google is the main traffic source, but not the highest in conversion
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SQL (data analysis)
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Tableau (dashboard & visualization)
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sql_analysis.sql β SQL queries
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Dashboard Image β dashboard preview
