Just comment below on the old ticket if you still need help. All tickets are answered, sometimes it might just take a bit longer.
I am not ignoring you - we simply close tickets to keep the issues page clean (otherwise we'd have over 3,000+ tickets opened) - it does not mean we won't provide further help. We reply to closed tickets too!
No need to tag us. We get notified automatically even on closed tickets!
Just comment below on the old ticket if you still need help. All tickets are answered, sometimes it might just take a bit longer.
I am not ignoring you - we simply close tickets to keep the issues page clean (otherwise we'd have over 3,000+ tickets opened) - it does not mean we won't provide further help. We reply to closed tickets too!
No need to tag us. We get notified automatically even on closed tickets!