A bare bone implementation of Erlang C in Python. No external modules/libraries we're used. Everything was derived directly from the formula.
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Updated
Apr 27, 2023 - Python
A bare bone implementation of Erlang C in Python. No external modules/libraries we're used. Everything was derived directly from the formula.
Queueing-theory math for the economics of scale: Erlang B/C, M/M/c latency percentiles, pool consolidation, and square-root staffing. Zero-dependency, edge-safe TypeScript.
Browser-only contact center WFM workbench: interval volume forecasting (seasonal average, Holt-Winters, harmonic regression, ensemble), rolling-origin backtests, and Erlang A/C staffing with live what-if scenarios. No backend.
Code review modelled as an M/M/c queueing station: Erlang C, a Little's Law WIP cap, and an admission controller for agent-authored pull requests.
Plataforma de contact center con auditoría de calidad por IA (Gemini), chatbots RAG para operadores y planificador de dotación. FastAPI + Flask + SQL Server. Demo con datos ficticios.
Small, exact tools for systems questions. Each one shows how it got its answer.
Intelligent airport operations platform featuring predictive terminal congestion modeling, dynamic baggage carousel allocation, and real-time passenger journey tracking.
Queueing Models implemented in .NET
Human Process Abandonment Intelligence — detect where people disappear in queues and service workflows, diagnose root causes with AI investigation, reconstruct drop-out journeys, and simulate staffing and demand scenarios before deployment.
Interval-level WFM forecasting exposing the aggregate trap: total staffing within ~2% of requirement, yet 53% of intervals understaffed. Erlang C, shrinkage modeling, FTE gap analysis in Python.
⚖️ Local-first System Design Capacity Simulator — queueing analytics (Erlang-C/M/M/c/K) + discrete-event simulation, SLO planning, zero dependencies | 本地优先的系统设计容量模拟器,排队论解析×离散事件仿真双引擎
Telegram notification script for Hex.pm package updates
[ARCHIVED] Consolidated into Vitalcheffe/over-engineer
These documents by Tawabiry exhibit the maturity, theoretical depth, and synthesis capabilities typically aimed at Graduate Level (MS/PhD) Applied Research or Senior Staff Engineering Design Docs at major tech firms (L6/L7 level).
Interval level forecast, actuals, reforecast and staffing gap analysis for contact center WFM.
Interval-level Erlang C diagnostic: is a service-level miss a placement problem, a capacity problem, or both? Redistribution holds agent-hours constant. Every published number is covered by a regression suite.
A comprehensive staffing optimization tool using queue theory (M/M/c model) and stochastic modeling. Available as Flutter mobile app and web application.
A simulator about achieving contact center service level targets.
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