A Grafana your support team can actually use.
-
Updated
Dec 10, 2025 - TypeScript
#
sla-tracking
Here are 13 public repositories matching this topic...
Internal IT task management system for teams and daily operations
internal-tools typescript nextjs postgresql recurring-tasks rbac ldap-authentication enterprise-software task-automation prisma sla-tracking it-task-management
-
Updated
Mar 14, 2026 - TypeScript
An industry-oriented Online Complaint Management System built with Core Java, featuring secure authentication, role-based access control, complaint lifecycle management, SLA tracking, escalation, audit logging, file persistence, analytics, and JUnit testing.
java authentication maven oop junit pbkdf2 file-handling console-application audit-logging complaint-management-system sla-tracking
-
Updated
Jul 18, 2026 - Java
End-to-end Operations Performance MIS simulating a back-office document processing operation — Python data pipeline, automated Excel reporting, and a 6-page interactive Power BI dashboard tracking productivity, SLA, quality, attendance, and backlog.
python dashboard numpy excel power-bi pandas data-visualization business-intelligence data-analytics powerbi data-cleaning openpyxl data-pipeline operations-management excel-automation kpi-dashboard mis-reports sla-tracking prortfolio-project mis-reporting-dashboards
-
Updated
Aug 17, 2026 - Python
End-to-end analytics solution using Excel and Power BI to transform Jira CSV data into interactive dashboards, highlighting SLA performance, ticket trends, and team workload insights.
-
Updated
Apr 22, 2026
ResolvAI: Enterprise AI-Powered Customer Support & SLA Automation Platform built with Next.js 14, Python ML (TF-IDF), Node.js, and Vercel. Features automated ticket classification, AI routing, SLA tracking, agent workload analytics, CSAT metrics, and an interactive AI Copilot Bot.
react nodejs python machine-learning automation mongodb nextjs fullstack ticketing-system vercel ai-support sla-tracking csat-analytics copilot-bot resolvai
-
Updated
Jul 27, 2026 - JavaScript
A self-built Excel MIS project simulating real ops reporting — from messy raw data to a management-ready SLA dashboard.
-
Updated
Aug 8, 2026
Enterprise-grade complaint lifecycle platform with Java 17 backend, vanilla JS frontend, SLA tracking, audit logging, and GitHub Pages deployment
java open-source github-pages csv maven rest-api vanilla-js web-application pbkdf2 data-persistence role-based-access-control junit5 lifecycle-management single-page-application audit-logging complaint-management enterprise-application student-portfolio batch-operations sla-tracking
-
Updated
Aug 13, 2026 - Java
Multi-account IMAP IDLE support-desk automation — email → tickets → SLA tracking → Telegram alerts + PDF reports
-
Updated
Jul 2, 2026 - Python
A zero-dependency Python CLI tool for managing IT help desk tickets. Features SLA tracking, auto-assignment, audit history, recurring tickets, email notifications, CSV export, web dashboard, and interactive terminal mode. Built entirely on the Python 3.9+ standard library.
-
Updated
Apr 14, 2026 - Python
Heliconia is a professional Helpdesk & Service Management platform built with React, designed for IT support teams to manage tickets, track SLAs, and streamline agent workflows.
react typescript dashboard analytics helpdesk ticketing-system service-management tailwindcss it-support vite zustand sla-tracking
-
Updated
Jul 26, 2026 - TypeScript
Enterprise Ticketing & Helpdesk System with PWA, SLA Tracking, and Gemini AI integration.
enterprise firebase pwa helpdesk customer-support ticketing-system tailwind-css vue3 gemini-ai sla-tracking
-
Updated
Apr 25, 2026 - Vue
Retail Facility Management Platform: A containerized work order and maintenance tracking system built with Next.js, Express, PostgreSQL, and MinIO. Features RBAC, and SLA monitoring.
react docker express typescript nextjs postgresql self-hosted minio maintenance rbac ticketing-system prisma tailwindcss work-orders facility-management sla-tracking
-
Updated
Apr 10, 2026 - TypeScript
Improve this page
Add a description, image, and links to the sla-tracking topic page so that developers can more easily learn about it.
Add this topic to your repo
To associate your repository with the sla-tracking topic, visit your repo's landing page and select "manage topics."